Our Services

More Than A Food Bank

The Hope Centre provides essential services including Housing Help, Housing-Focused Shelter, Food Security, Counselling and more.

Contact UsAbout Us

How we Help

The Hope Centre offers a wide range of services that help individuals and families in Welland that are facing challenges related to poverty including mental health, addictions, food insecurity and housing instability. We assist, support, empower and advocate for the most vulnerable members of our community.

NOTE: Some of our programs may require an application process with additional documentation.

Who is Eligible for Our Services

Our programs and services are available for any individual or family living in Welland that struggles to meet their basic needs.

How to Access Our Services

When you come to The Hope Centre to register for our services you will be asked to provide the following:

  • Identification for ALL members in the household
  • Proof of current address in Welland
  • If you are currently homeless, please speak with our client intake support team.


Food Security

Housing Support

Health & Wellness

Seasonal Support


This is the first point of contact for individuals arriving at The Hope Centre. We provide access to a telephone, computer and fax machine.

We provide up-to-date information about community resources in Welland including food banks, meal programs, family programming and more.


The Hope Centre will receive and accept mail and messages for individuals who do not have access to a telephone and/or do not have a reliable mailing address. Speak with the client intake support worker at reception to determine eligibility for this program.